1 Definitions
Counterfeit Product means an unauthorized copy, imitation, substitute, or modified part (such as but not limited to material, part or component), which is misrepresented as a specified genuine part of an original or authorised manufacture.
First Article Inspection means the act of comparing the first made physical sample part, component, product or alike, with the corresponding specifications, during which each specified dimension or attribute is measured on the first made physical sample part, component, part or alike and compared against the inspection documents, drawings or specifications.
Foreign Object Debris/Damage means a substance, debris or article alien to the Product which would potentially cause damage (“Foreign Object Damage”), being any damage
attributed to a foreign object that can be expressed in physical or economic terms that may or may not degrade the product’s required safety and/or performance characteristics.
Product(s) means all goods and/or services detailed on the Purchase Order.
Purchase Order means the purchase order sent by Longhorn Ammunition (LHA) to the Supplier by e-mail, facsimile or mail or delivered by hand and any listed attachments.
Quality Records means any and all documentation that provide objective quality evidence including but not limited to documentation accompanying the Product, raw material process certification, material certification, shelflife certificate, special process certification, test reports,
certificate of conformity, inspection and test documentation, statistical documentation, process control documentation, results of production process verification and any other quality assurance document as reasonably requested by LHA.
Sub-tier Supplier means any entity that supplies materials, parts, components or services to the Supplier for use in the Product
Supplier means the person or company on whom the Purchase Order is placed
2 General
2.1 These terms and conditions apply:
2.1.1 To all Purchase Orders for product that is directly used in the manufacturing process at LHA.
2.2 In case of inconsistencies, these ISO 9001:2015 Terms and Conditions take precedence over previous Vendor/Sub- Contractor Terms and Conditions.
2.3 The Supplier shall flow down all applicable requirements of the Purchase Order and these ISO 9001:2015 Terms and Conditions to its sub-tier suppliers in its supply chain.
2.4 The Supplier shall, upon reasonable request by LHA,
use customer-designated or approved sub-tier
suppliers, including process sources (e.g., special
processes).
3 Quality
3.1 Supplier shall establish and maintain Quality Records as evidence of conformity with the contractual requirements and to demonstrate the Supplier’s effective operation of its quality management system.
3.2 All Quality Records be maintained for a minimum of seven (7) years and be made available to LHA, its customers and or regulatory authorities upon request.
3.3 Upon request, the Supplier shall provide its procedure(s) for controlling relevant Quality Records to LHA for review.
3.4 Supplier shall notify LHA of nonconforming product(s) or service(s) immediately upon becoming aware of the nonconformity and shall not rectify such nonconformity without LHA’s written approval. The Supplier shall also notify LHA of relevant organizational changes and or changes in key personnel.
3.5 The Supplier shall notify LHA of any lack of clarity in a drawing or specification immediately upon becoming aware of it.
3.6 Supplier shall maintain evidence of LHA’s approval of supplier nonconforming product. The Supplier shall take action to determine the root cause(s) and eliminate such root cause(s) of nonconformities in order to prevent recurrence. Upon request, the Supplier shall provide evidence that corrective actions have been successfully implemented.
3.7 If non-conforming Product has been released to LHA then the Supplier must notify LHA within twenty-four (24) hours of becoming aware of such release and LHA shall be entitled without prejudice to any other remedy to reject such Product.
3.8 Supplier shall notify LHA of any changes in the manufacturing/service processes (including material changes) and, unless approved by LHA in writing, LHA shall be entitled without prejudice to any other remedy to reject such product which has been subject to said change.